Terms and Conditions for Users on Kitabwalah.com
Welcome to Kitabwalah.com! These Terms and Conditions (“Terms”) govern your use of the Kitabwalah.com platform (“Platform”) as a user or customer. By accessing or using the Platform, you agree to follow these Terms. Please read them carefully.
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1. User Account and Eligibility
1.1 Eligibility: You must be at least 13 years old to use this Platform. If you are under 18, you may use Kitabwalah only with involvement of a parent or guardian.
1.2 Account Creation: To place orders, you may need to create an account. You agree to give correct and updated information. You are responsible for your account’s safety and activities.
1.3 Privacy: Your personal information is protected as per our Privacy Policy. Please review it to understand how we use your data.
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2. Orders and Purchases
2.1 Product Information: We try to give accurate product details (title, price, condition, etc.), but errors may occur. If we find an error in pricing or availability, we may cancel your order and inform you.
2.2 Placing Orders: When you place an order, it means you agree to buy the selected products. Orders may be cancelled if products are unavailable or if there are payment issues.
2.3 Payments: Payments must be made in full at the time of purchase through available payment methods. Kitabwalah does not store your payment information.
2.4 Cancellations and Modifications: You may cancel or modify your order before it is shipped. Once shipped, cancellation is not possible. Please contact us for help.
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3. Shipping and Delivery
3.1 Delivery Time: We aim to deliver orders within the estimated time shown during checkout. Delays may happen due to external reasons (e.g., weather, transport).
3.2 Shipping Charges: Any shipping fees will be shown clearly at the time of checkout.
3.3 Delivery Issues: If you do not receive your order on time, contact us. If a package is lost or damaged, we will help resolve it.
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4. Returns and Refunds
4.1 Return Policy: You can return items that meet our return policy conditions. The product must be unused and in its original condition.
4.2 Refunds: After receiving and checking the returned product, we will process your refund to the original payment method. Refund times may vary.
4.3 Non-Returnable Items: Some items (like damaged or customized products) may not be eligible for return.
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5. User Conduct
5.1 Honest Use: You agree to use the Platform only for lawful purposes. Do not use it to harm, threaten, or cheat others.
5.2 Prohibited Actions: You must not:
• Misuse the Platform.
• Try to break into other accounts.
• Spread spam or harmful software.
5.3 Feedback and Reviews: Your reviews must be honest and not abusive. Kitabwalah may remove any harmful content.
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6. Intellectual Property
6.1 Platform Content: All content on the Platform (text, images, design) belongs to Kitabwalah or its partners. Do not copy or use it without permission.
6.2 User Content: If you upload or share anything (like reviews), you give Kitabwalah a right to use it on the Platform.
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7. Limitation of Liability
7.1 Service “As Is”: We try our best to offer good service, but we do not guarantee that the Platform will always work perfectly.
7.2 No Responsibility for Loss: Kitabwalah is not responsible for any losses, delays, or problems caused by third parties or beyond our control.
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8. Indemnity
You agree to protect and not blame Kitabwalah for any losses or claims caused by your use of the Platform or breaking these Terms.
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9. Termination
9.1 By You: You can delete your account at any time.
9.2 By Kitabwalah: We can suspend or stop your access if you break our rules.
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10. General Terms
10.1 Governing Law: These Terms follow the laws of India.
10.2 Changes to Terms: We may update these Terms at any time. Changes will be posted on this page. Continued use means you accept the new Terms.
10.3 Contact: For any questions, email us at contact@kitabwalah.com.
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By using Kitabwalah.com, you confirm that you have read, understood, and agreed to these Terms and Conditions.

Terms and Conditions for Sellers on Kitabwalah.com
Welcome to Kitabwalah.com! These Terms and Conditions (“Terms”) govern your use of the Kitabwalah.com platform (“Platform”) as a seller. By registering as a seller and using our services, you agree to comply with and be bound by these Terms. Please read them carefully.
1. Registration and Account
1.1 Eligibility: To register as a seller, you must be at least 18 years old and capable of entering into legally binding contracts. By registering, you represent and warrant that you meet these requirements.
1.2 Account Information: You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and are fully responsible for all activities that occur under your account.
1.3 Verification: Kitabwalah.com reserves the right to verify your information and to approve or reject your application at its sole discretion.
2. Listing and Selling Products
2.1 Product Listings: Sellers are responsible for providing complete and accurate descriptions of the products they list on the Platform. This includes, but is not limited to, the product title, description, price, condition, and any other relevant details.
2.2 Prohibited Items: You agree not to list or sell any prohibited items, including but not limited to illegal items, hazardous materials, counterfeit goods, or any items that violate the intellectual property rights of third parties. Kitabwalah.com reserves the right to remove any listings that violate these Terms.
2.3 Pricing: You are responsible for setting the prices of your products. Prices must be inclusive of all applicable taxes and shipping fees. You agree not to engage in price gouging or deceptive pricing practices.
2.4 Inventory Management: You are responsible for ensuring that the inventory information for your products is accurate and up-to-date. You must promptly update your listings if a product is no longer available.
3. Order Fulfillment and Shipping
3.1 Order Processing: Upon receiving an order, you agree to process and fulfill it in a timely manner. You must ship the product within the timeframe specified in your listing.
3.2 Shipping: You are responsible for shipping the products to the buyers. You must provide accurate shipping information and ensure that the products are packaged securely to prevent damage during transit.
3.3 Delivery Confirmation: You agree to provide delivery confirmation and tracking information to the buyer and Kitabwalah.com once the product has been shipped.
3.4 Returns and Refunds: You must have a clear returns and refunds policy. You agree to process returns and refunds in accordance with your policy and applicable laws.
4. Fees and Payments
4.1 Fees: Kitabwalah.com charges fees for listing products and for transactions completed through the Platform. The fees are outlined in the Fee Schedule, which is incorporated into these Terms by reference.
4.2 Payment Processing: Payments for products sold through the Platform will be processed by Kitabwalah.com. You will receive payment for the sale of your products, minus any applicable fees, through the payment method specified in your account.
4.3 Disbursements: Kitabwalah.com will disburse payments to sellers on a regular schedule as outlined in the Fee Schedule. Kitabwalah.com reserves the right to withhold payments if there are any disputes or issues related to the transaction.
5. Seller Conduct
5.1 Compliance: You agree to comply with all applicable laws, regulations, and Kitabwalah.com policies when using the Platform.
5.2 Prohibited Conduct: You agree not to engage in any conduct that is harmful to the Platform, other users, or third parties. This includes, but is not limited to, fraudulent activities, harassment, spamming, or any other behavior that violates these Terms.
6. Intellectual Property
6.1 Your Content: You retain ownership of the content you upload to the Platform. By listing products, you grant Kitabwalah.com a non-exclusive, royalty-free, worldwide license to use, display, and distribute your content in connection with the operation of the Platform.
6.2 Kitabwalah.com Content: All content on the Platform, including but not limited to text, graphics, logos, and software, is the property of Kitabwalah.com or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Platform without the express written permission of Kitabwalah.com.
7. Limitation of Liability
7.1 Disclaimer: Kitabwalah.com provides the Platform on an “as is” and “as available” basis. Kitabwalah.com makes no representations or warranties of any kind, express or implied, regarding the Platform or the products listed on it.
7.2 Limitation of Liability: To the maximum extent permitted by law, Kitabwalah.com’s liability for any damages arising out of or related to these Terms or your use of the Platform will be limited to the greater of the amount you have paid Kitabwalah.com in the last 12 months .
8. Indemnification
You agree to indemnify, defend, and hold harmless Kitabwalah.com and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or related to your use of the Platform, your breach of these Terms, or your violation of any laws or rights of third parties.
9. Termination
9.1 By You: You may terminate your account at any time by contacting Kitabwalah.com customer support.
9.2 By Kitabwalah.com: Kitabwalah.com may suspend or terminate your account and access to the Platform at any time, for any reason, including but not limited to your breach of these Terms.
10. General Provisions
10.1 Governing Law: These Terms will be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of laws principles.
10.3 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
10.4 Amendments: Kitabwalah.com reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on the Platform. Your continued use of the Platform after the posting of any changes constitutes your acceptance of the revised Terms.
10.5 Entire Agreement: These Terms constitute the entire agreement between you and Kitabwalah.com regarding the use of the Platform and supersede any prior agreements between you and Kitabwalah.com regarding the same.

By using the Platform as a seller, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, you should not use the Platform.
For any questions or concerns, please contact us at contact@kitabwalah.com.